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Teller: White Plains, NY

Job ID: PM202
Department: Retail Banking            
Title: Teller
Exempt/Non-Exempt: Non-Exempt
Report to: Branch Manager/Assistant Branch Manager
Supervises: N/A
 
Primary Functions:

  • Ensures efficient day to day operations of branch transactions
  • Ensures bank policies and procedures are followed
  • Develops business by establishing and maintaining sound relationships with existing and potential customers
  • Provide outstanding service to customers
  • Process customer transactions accurately 
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  • Assist customers with problem resolution in a timely manner
  • Supporting branch and bank-wide sales initiatives
  • Count cash accurately and balance assigned cash and work at the end of each work day, adhering to established balancing guidelines
  • Assist with the verification and balancing of the branch, vault/safe, ATM, and work documents
  • Obtain a working knowledge of bank products, services, policies and regulatory policies
  • Refer potential customers to CSR for account opening
  • Opens and close branch, familiar with branch security procedure.
  • Research canceled checks and statements when needed
  • Research teller differences
  • Ordering currency and coin orders when needed
  • Complete other job duties as requested 

​Requirements:
  High School Diploma, 6 months cash handling experience
 

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