Teller: White Plains, NY

Job ID: PM202
Department: Retail Banking            
Title: Teller
Exempt/Non-Exempt: Non-Exempt
Report to: Branch Manager/Assistant Branch Manager
Supervises: N/A
 
Primary Functions:

• Ensures efficient day to day operations of branch transactions
• Ensures bank policies and procedures are followed
• Develops business by establishing and maintaining sound relationships with existing and potential customers

• Provide outstanding service to customers
• Process customer transactions accurately 

• Assist customers with problem resolution in a timely manner
• Supporting branch and bank-wide sales initiatives
• Count cash accurately and balance assigned cash and work at the end of each work day, adhering to established balancing guidelines
• Assist with the verification and balancing of the branch, vault/safe, ATM, and work documents
• Obtain a working knowledge of bank products, services, policies and regulatory policies
• Refer potential customers to CSR for account opening
• Opens and close branch, familiar with branch security procedure.
• Research canceled checks and statements when needed
• Research teller differences
• Ordering currency and coin orders when needed
• Complete other job duties as requested 

​Requirements:  High School Diploma, 6 months cash handling experience