Systems Administrator I​

Overview: 
​Southminster, a luxiourous retirement community located in the South Charlotte Area is currently looking for a Systems Administrator I to monitor, maintain, and troubleshoot all technology systems and applications and assist staff and residents with technology needs within the community. This position will report to the Director of IT.
​
Essential Functions/Duties and Responsibilities:
​Duties and Responsibilities of the Information Technology Department:

• Physical and virtual servers (Hyper converged, VMWare, Windows Server 2008R2 and 2012 R2)
• Applications (AD, Exchange, Citrix 7.X, Electronic Health Records, POS, Business Apps, etc.)
• Backup and Disaster Recovery (validation and testing)
• End user devices (computers, laptops, thin clients, tablets, cell phones, smartphones)
• Electronic Health Records and Clinical Systems
• Emergency Response and Internal Communication systems
• Physical Security and Surveillance systems (IP Cameras and NVR Systems)
• Telephone system (PBX, digital, IP, and analog phones)
• Audio, Video, and Entertainment systems
• Wired and wireless infrastructure (switches, firewalls, wlan controllers, access points)
• Cabling, toning, punching, and terminating telephone and ethernet wire
• Provide prompt tech support to staff and residents.

Essential Functions:

• Provide excellent support to staff and residents in the usage and maintenance of all software, hardware, and systems managed by IT.
• Maintain documentation of all incidents reported, including troubleshooting, diagnosis, and resolution.
• Monitor performance, availability, proper operation, and maintenance of all systems.
• Manage, maintain, and upgrade systems, peripheral equipment, and applications’ integrity.
• Tone, punch down, and terminate data and telephone connections.
• Installs equipment, wiring, and applications to meet specifications.
• Conduct periodic tests and inspections of products, services or processes to evaluate quality and performance.
• Tests and documents disaster recovery plans and results.
• Other duties as needed and as assigned by the Director.
• C.A.R.E. First! Centered Around Residents’ Experience. Employee exemplifies this in all aspects of the job.​

Qualifications:
Education Required:

• Bachelor’s degree preferred, equivalent experience or certifications required.
• 3 years of professional experience

Skills and Abilities:

• Excellent communication and interpersonal skills
• Self-motivated and proactive
• Demonstrate initiative and attention to detail
• Able to work unsupervised and as part of a team
• Able to troubleshoot and diagnose issues in a timely and effective manner
• Citrix XenApp/XenDesktop 7.X, NetScaler
• VMWare and Hyper Converged Infrastructure
• Configure switches, wireless controllers, access points
• Mobile Device Management
• Windows Servers AD, GPO, DHCP, DNS, NPS, IIS
• Microsoft Exchange
• Backup and system monitoring tools 

Southminster offers a competitive benefits and compensation package including:

• Low cost Medical, Dental
• Life insurance/AD&D up to $125,000,
• Short term disability and long term disability
• Flexible spending accounts for medical and dependent care
• Generous paid time off and extended sick pay
• 403B matching-up to 5.5%
• Access to our onsite fitness center and trainer.