Head Teller: White Plains, NY
Job ID: PM204 Department: Retail Banking Title: Head Teller Exempt/Non-Exempt: Non-Exempt Report to: Branch Manager/Assistant Branch Manager Supervises: N/A Job Description: Primary Functions:
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- Process customer transactions accurately
- Assist customers with problem resolution in a timely manner
- Supporting branch and bank-wide sales initiatives
- Count cash accurately and balance assigned cash and work at the end of each work day, adhering to established balancing guidelines
- Provide supervisor override for tellers
- Coach, supervise and train other tellers in the unit
- Assist with the verification and balancing of the branch, vault/safe, ATM, and work documents
- Obtain a working knowledge of bank products, services, policies and regulatory policies
- Refer potential customers to CSR for account opening
- Opens and close branch, familiar with branch security procedure.
- Research canceled checks and statements when needed
- Research teller differences
- Ordering currency and coin orders when needed
- Complete other job duties as requested
Requirements: High School Diploma, 1 year cash handling experience
The Westchester Bank is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.