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Head Teller: White Plains, NY

​Job ID: PM204
​Department: Retail Banking            

Title: Head Teller
Exempt/Non-Exempt: Non-Exempt
Report to: Branch Manager/Assistant Branch Manager
Supervises: N/A
Job Description:  ​

​Primary Functions: 

  • Ensures efficient day to day operations of branch transactions
  • Ensures bank policies and procedures are followed
  • Develops business by establishing and maintaining sound relationships with existing and potential customers
  • Provide outstanding service to customers
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  • Process customer transactions accurately
  • Assist customers with problem resolution in a timely manner
  • Supporting branch and bank-wide sales initiatives
  • Count cash accurately and balance assigned cash and work at the end of each work day, adhering to established balancing guidelines
  • Provide supervisor override for tellers
  • Coach, supervise and train other tellers in the unit
  • Assist with the verification and balancing of the branch, vault/safe, ATM, and work documents
  • Obtain a working knowledge of bank products, services, policies and regulatory policies
  • Refer potential customers to CSR for account opening
  • Opens and close branch, familiar with branch security procedure.
  • Research canceled checks and statements when needed
  • Research teller differences
  • Ordering currency and coin orders when needed
  • Complete other job duties as requested
 
 
Requirements:  High School Diploma, 1 year cash handling experience
 

The Westchester Bank is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
 

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