Assistant Property Manager/Leasing Professional Confidential Property Management Group Detroit, MI
Job Summary: Professionally owned and managed property management company is seeking an Assistant Property Manager/Leasing Professional to join the Team! Reporting to the Property Manager, the Assistant Property Manager/Leasing Professional is responsible for effectively leasing and marketing the property. The leasing professional should see through the entirety of the leasing process from greeting guests in person, over the phone and by email, promoting and selling the available units to prospects, meeting in person with prospects, and finally closing by having the prospect sign a lease at our community. The Assistant Property Manager/Leasing Professional should have very high energy and passion to make a difference in the lives of our future and current residents. Our team members strive to provide the best customer service experience to all clients and customers.
Job Responsibilities: -Provide outstanding customer service while addressing prospective residents, current residents, vendors, and colleagues. -Demonstrate a strong sense of pride and accountability for the community. -Effectively show the community and available units to prospective residents. Apply product knowledge to clients’ needs by communicating the features and benefits; close the sale. -Demonstrate a sense of urgency and strong customer service while guiding the prospective resident through the leasing and move-in processes. -Assist in lease renewal process; Distribute and follow-up on renewal notices to current residents in an organized and consistent manner electronically. -Maintain an accurate and updated inventory of apartments available to rent in the property management software system, list of prospective residents to conduct follow-ups and list of current resident information concerning renewals. -Assist other team members with the maintenance service requests and inform the maintenance team in a timely manner. Ensure all maintenance requests are handled satisfactorily by following up with residents on a weekly basis. -Ensure clear and consistent communication between the leasing office team and the Maintenance team. -Maintain marketing and advertising sources; drive online and local presence. Monitor advertising effectiveness. Propose marketing strategies and social events for current and prospective residents. -Contribute to cleanliness and curb appeal of the community on a continuing basis. -Distribute company or community-issued notices to residents electronically. -Represent the company in a professional manner at all times.
Requirements: 1+ years’ experience in multi-family residential property management -Strong organizational, written & verbal communication and time-management capabilities -Experience using Microsoft Office including Excel and Outlook -Experience using Yardi Voyager and/or Rent Café CRM preferred -Experience with leasing/managing distressed properties preferred
Benefits: Benefits package include Medical, Dental & Vision plan options and 401(k) program -Paid Time Off -Student loan contributions -Referral bonuses